Privacy Policy – VishwaSports.shop

At VishwaSports.shop, we value the trust you place in us and are committed to safeguarding your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services.

1. About Us

VishwaSports.shop is operated and managed by M/s Gravity International, under the guidance and legacy of Vishwa Sports Company, Meerut — a pioneer in Indian sports retail and distribution for over 125 years.
While Vishwa Sports provides product expertise and brand support, all legal, transactional, and data-related matters are handled by Gravity International.

2. Information We Collect

When you place an order, create an account, or subscribe to our services, we may collect the following information:

• Name
• Billing and shipping address (including State and Country)
• Email address
• Phone number

Note: We do not collect or store your credit/debit card details. All payments are securely processed through trusted third-party payment gateways.

3. Use of Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and login details
• Enhance site security and user experience
• Record session information for smooth checkout

We do not use cookies to serve third-party advertisements.

4. How We Use Your Information

Your personal information is used strictly for purposes related to our services, such as:

• Processing and fulfilling your orders
• Communicating order updates or responding to queries
• Providing customer support
• Improving our website and service experience

We do not sell, rent, or share your information with external parties, except when required to complete your order (e.g., courier or logistics partners).

5. Data Security

We employ appropriate physical, electronic, and administrative measures to safeguard your data from unauthorized access, misuse, loss, or alteration.

6. Your Rights (GDPR & DPDP Compliance)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access – Request a copy of the personal data we hold.
• Right to Rectification – Correct inaccurate or incomplete information.
• Right to Erasure – Request deletion of your data (subject to legal obligations).
• Right to Restrict Processing – Limit how your data is used.
• Right to Data Portability – Request a copy of your data in a portable format.
• Right to Withdraw Consent – Withdraw consent for marketing or optional communications.

To exercise any of these rights, contact us at info@vishwasports.shop.

7. Data Retention

We retain your personal data only for as long as necessary for:

• Completing your transactions and providing services
• Meeting tax, legal, and regulatory requirements
• Resolving disputes or enforcing agreements

After this period, your data is securely deleted or anonymized.

8. Third-Party Services Disclaimer

We partner with trusted third-party services such as:

• Payment gateways
• Shipping and courier partners
• Analytics and marketing tools

Each third party operates under its own privacy policy and data practices.
While Gravity International ensures due diligence when selecting partners, VishwaSports.shop is not responsible for the policies of these independent entities. We encourage users to review their privacy terms before engaging with them.

9. Your Choices & Opt-Out

If you no longer wish to receive promotional emails or newsletters:

• Click “Unsubscribe” in the email footer, or
• Contact us at info@vishwasports.shop

We will promptly honor your request.

10. Access & Updates to Your Information

You can review, update, or delete your personal information anytime by logging into your account on VishwaSports.shop.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Revised” date. Continued use of our website after such updates implies your acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

📧 info@vishwasports.shop
M/s Gravity International
(Operating Entity of VishwaSports.shop)
Meerut, Uttar Pradesh, India