At KEMBOT Petrochemical Corporation, we are committed to ensuring timely and secure delivery of our high-quality engine oils and lubricants. This Shipping Policy outlines the terms, timelines, and procedures related to product delivery.
Shipping Coverage
We currently ship orders across India through trusted courier and logistics partners. For international orders, please contact our customer support team to check availability and rates.
Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Time & Delivery
Estimated delivery times vary depending on location:
- Metro cities: 3–5 business days
- Other regions: 5–10 business days
- Remote areas: Delivery may take up to 12 business days
Delivery timelines are estimated and may vary due to factors such as weather, logistics delays, or public holidays.
Shipping Charges
Shipping charges are calculated at checkout based on order weight, quantity, and delivery location.
- Free shipping may be offered on select products or promotional events.
- Bulk and wholesale orders may incur additional handling or freight charges.
Order Tracking
Once your order is dispatched, you will receive a tracking ID via email or SMS. You can use this ID to track the status of your shipment through our courier partner’s website.
Damaged or Lost Shipments
If your order arrives damaged or incomplete:
- Report the issue within 48 hours of delivery by emailing us at Contact@kembotpetroleum.com.
- Provide clear photos or videos of the damaged package or items.
We will verify the claim and offer a replacement or refund as per our Return & Refund Policy.
In case of a lost shipment, we will initiate an investigation with our courier partner and take appropriate action.
Order Cancellations
Orders can be cancelled before dispatch by contacting our support team. Once shipped, the order cannot be cancelled, but it may be eligible for return as per our Return & Refund Policy.
Contact Us
For any shipping-related inquiries, please reach out to us at:
KEMBOT Petrochemical Corporation
Email: Contact@kembotpetroleum.com
Phone: [Insert contact number]
Address: [Insert company address]
Website: https://eshop.brandfabricator.com/kembot